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If you haven't read The E-Myth Revisited by Michael Gerber,

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"It takes relaxation--and focus--to create and understand the balance in our lives."

-- Karl W. Palachuk


 

 

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What Readers Say . . .

 

 

Relax, Focus, Succeed was written for me… well… for anyone “like” me who’s ever had more to do or fires to put out than hands to pull out your own hair with. And since we’ve all been there at some point; this book will speak to you. Karl’s book reveals an escape from the ‘powering thorough’ that we do every day to get through a multitude of life without ever really ‘living’.

 

Relax, Focus, Succeed takes the reader down to the core of what makes us who we are and walks us through figuring out what we really want in life, how to maintain our center and create a well-balanced, happy, successful life. Karl is motivational and inspiring.

Hannah Welch
Marysville, CA
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I had the pleasure of attending a presentation by Karl Palachuk and found myself taking notes. His philosophy is that we need to slow down, take care of ourselves, and reprioritize our lives. I am guilty of being a workaholic and never feel like I'm accomplishing as much in a day as I should. But this is the first time I have ever given myself permission to take care of myself first--not to mention to enjoy my family and friends more.

 

And Karl was right, the work isn't going anywhere and the world won't stop spinning if I let it sit for awhile. This book is a true inspiration! I now schedule workouts into my schedule every day--something I never considered before. But I realized that I will be more productive in the long run if I'm taking care of myself. This is GREAT STUFF!

Stephanie Chandler
Sacramento, CA
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Karl has outdone himself in this book. I started reading this at a stop light and had to pull over and finish two chapters before halting my day and going home to finish the book. There are many practical and meaningful applications that are just helpful. I was pushing the limits of bad health and very bad overwork habits. This book has helped me tremendously. This book ranks with the quality of the E-myth.

 

You will pick this book up and have a hard time putting it down!

B. Vincent "Ben"
Auburn Hills, MI
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Consistency and Reproducibility

by Karl W. Palachuk


Why does McDonald's restaurant succeed?  When one-of-a-kind restaurants come and go all the time, why does a chain like Red Robin or Chevy's or IHOP survive?  Because they have consistency and reproducibility.  You need this too.

 

My wife enjoys Starbuck's coffee shops and was very taken by their ability to produce a consistent experience time after time.  One day, while waiting for her "tall non-fat decaf latte" she was looking through a book about the founding and principles of Starbuck's.  As she relayed this to me, it sounded like the beginning chapters of Michael Gerber's E-Myth Revisited.*

 

Franchises (and company-owned chain stores) succeed because they have a "formula" that works.  When you enter the store it looks familiar (even if every outlet is different, as with Hard Rock Cafés).  The look, the feel, sometimes even the smell is familiar.  The music, the merchandise, the layout, the greeting are all familiar.

 

Having spent many years and many dollars developing a recipe for success, these companies can now reproduce a consistent experience time after time.

 

That's what you need to do to guarantee your personal and professional success:  provide a consistent and reproducible experience to your "customers."  Your customers might be the public, or it might be your boss or the sales department. You really have to think about who your customers are.

 

The customer is not always the end-user that buys products or services from your company.  That's somebody's customer, but not necessarily your customer.  When I worked as one of the directors of a corporation, my "customer" was the owner.  The people who worked for me had two customers--I was one and corporate clientele was the other.

 

Who is Your Customer?

Your Boss?
Your Fellow Employees?
The Public?

 

For some time, Pacific Bell (SBC) support lines have been answered with the greeting "Thank you for calling Pacific Bell.  This is (name).  How may I provide you with excellent service today?"  Wow!  Talk about setting expectations.  This greeting makes clear who the customer is.

 

Now think about your job.  To whom should you promise "excellent service today?"  Most employees are right to say "my supervisor."  But most stop there and don't think about who else they should see as customers.  The public, corporate clientele, and other employees may all be your customers.

 

Your Job:  Franchise Opportunities AvailableHaving identified your customers, consider yourself as a potential franchise.  Let's say some day you want to franchise out the reception area or the marketing department, or information technology services.  What image do you want to portray when people come into your "shop?"  How will you greet them?  How will you process their requests and provide them with services (here's the important part, get your highlighter) so that in the future they will choose to use your services because the experience is positive, familiar, and of consistent quality?

 

We've all been to record stores and book stores where it seems that there must be a requirement that employees have multiple piercings and tattoos.  Then we wander down the street to a café where people of the exact same age group are clean-cut, free of piercings and tattoos.  Is this by accident?  Of course not.  People are screened and hired based in part on the image that the shop wants to portray.  There really is a such a thing as corporate culture.  Whether it's free and easy or very professional, it should be intentional.

 

Your work space and work habits should also be considered and intentional, not haphazard and unintended.  This doesn't mean you have to be uncomfortably familiar ("My name's Kimmie-Sue and I'll be your server this evening.").  But again, how would you franchise your job so that it is successfully consistent and reproducible?

 

There are many things to consider:

 

bulletThe look
bulletThe smells
bulletThe sounds
bulletThe level of professionalism (extreme highs are not always appropriate)
bulletHow people are greeted
bulletHow requests are handled
bulletHow you keep track of work
bulletetc.

 

Consider every aspect of your job.  Be aware of the experience of others.  Do people say "I wish we had a dozen more people like that around here"?  Or do they say "If I could get rid of just one employee, that's the one"?

 

Begin Today.  You don't need a program to begin your franchise process.  You don't need your boss's permission.  You shouldn't need an incentive program.

 

Remember, you can begin every day the process of becoming the "new you."  What part of you do you want more of?  And what part of you would you like to get rid of?  Start today:  Begin fine-tuning your franchise.

 

This is Not a Dress Rehearsal:

This is Your Life
 

 

* A great book every small business owner needs to read.

 


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Of Interest





Raves

 

This is one of the best books I have ever read, I have many on business motivation as well as many for your personal life and these seem to contradict each other. Karl shows you how to create the necessary balance in your life. I did not realize how much unnecessary stress I was causing myself until Karl pointed it out, this made an immediate impact in my life in all three areas Personal, Family and Business. I highly recommend this book especially for anyone trying to run their own business.

Bret Meche

Opelousas, LA
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The most important thing Karl's book did for me was to remind me of how important it is to relax in order to be successful. Too often we get so busy that we forget to take time to relax in order to focus our minds and thereby succeed. Karl's exercises throughout the book are very practical.

Sue Lynn Canfield
Roseville, CA
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I love the way Karl's book makes powerful and grounded statements. He is motivational, informative and hits the nail on the head. I recommend his book highly and I recommend it to my clients who are working toward more balance and relaxation in their lives.

Jenifer Novak Landers

Folsom, CA
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I will be rereading this book constantly until I get every habit fully ingrained in my head. I am off to buy a notebook for my "quite time".


Thank you Karl!

Brielle Beard
Oklahoma
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I have read, and re-read this book from cover to cover. Its a fantastic book.
This book shows you how to do as the title says Relax, Focus and Succeed.

 

Brilliant book . . . highly recommended.

Chris Timm
UK
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